This is the course to attend if you are to be badged as a Gaming Manager and must be undertaken by all Gaming Managers within 3 months of being appointed.
You will need to maintain your level of knowledge through repeat training of RSG 3 (formerly Further Advanced) every two years.
RSG 1 (formerly Basic) is a prerequisite to RSG 2 (formerly Advanced).
Mandatory training for all Gaming Managers, RSG 2 (formerly Advanced Gaming) is approved by Consumer and Business Services (CBS). This training includes role plays to equip staff with the right tools to handle problematic gambling behavior.
Course objectives:
- Identifying problem gambling behaviour
- Automated risk monitoring
- Setting pre-commitment limits
- Regulatory and Industry bodies
- Monitoring systems
- Identification and intervention
Assessment: Participants must demonstrate competence and understanding of advance gaming duties in a written assessment. If you have literacy difficulties then a trainer may be available to assist you with a verbal assessment.
To work in a Gaming room employers prefer you to have Provide Responsible Service of Alcohol (RSA).
