Question 1

Answer

Yes, anyone can attend our courses you do not have to be employed in the hospitality industry,
or have any prior knowledge of the study unit.

Question 2

Q: How long are the courses?

Answer

RSA is delivered over 6 hours, normally from 9.30 am to 2.30 pm, this can also be
delivered in your venue in the evening or weekends for groups of 20 or more.
First Aid, Food Hygiene, Safe Work Practices, Espresso Coffee and Basic Gaming are
delivered in a full day session. (Basic Gaming over 2 days). Normally from 9.30 am to
4.30 pm.

Question 3

Q: Where is the training delivered?

Answer

Clubs SA House, 222a Henley Beach Road, Torrensville.

Most training can be delivered at metro or
regional venues on request (limited numbers apply).

Question 4

Q: Why do I need to create a Unique Student Identifier (USI)?

Answer

The Unique Student Identifier is a National Government initiative for all students
from 1st January 2015.

Your USI account will contain all of your nationally recognised training records and results completed from 1st January 2015 onwards. This will assist when you are commencing employment with a new employer or if you are commencing study with a new training organisation.
Every student from January 1st 2015 is required to have a USI before we can issue their certificate.

Question 5

Q: What is the requirement to work in a Gaming room?

Answer

To work in a gaming environment in South Australia you need to complete two days
of Basic Gaming, to be a Gaming Manager you need to complete Basic and Advanced
Gaming training.

You can work for 3 months in a gaming environment before you
are required to complete your gaming training.

Question 6

Q: Do I need to have completed a Responsible Service of Alcohol (RSA) course to work in a bottle shop or volunteer at a club?

Answer

Yes, anywhere you will be selling or serving Alcohol you will need to have proof
that you have attended a nationally recognised RSA course.

Question 7

Q: Why would I have to do Use Hygienic Practices for Food Safety?

Answer

You will find that if you are serving or preparing food anywhere today the employer
will require you to have completed this course.

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