RSG 2 (formerly Advanced Gaming)

Advanced Gaming Regulations & Systems

Advanced Problem Gambling Intervention
 

This is the course to attend if you are to be badged as a Gaming Manager and must be undertaken by all Gaming Managers within 3 months of being appointed.

You will need to maintain your level of knowledge through repeat training of RSG 3 (formerly Further  Advanced) every two years.

RSG 1 (formerly Basic Gaming) is a prerequisite to RSG 2 (formerly Advanced).

Mandatory training for all Gaming Managers, RGS2 is approved by Consumer and Business Services (CBS). This training includes role plays to equip staff with the right tools to handle problematic gambling behavior.

Course objectives:

• Identifying problem gambling behaviour
• Automated risk monitoring
• Setting pre-commitment limits
• Regulatory and Industry bodies
• Monitoring systems
• Identification and intervention

Assessment: 

Participants must demonstrate competence and understanding of advanced gaming duties in a written assessment.

If you have literacy difficulties then a trainer may be available to assist you with a verbal assessment.
 

To work in a Gaming Room, employers prefer you to have Provide Responsible Service of Alcohol (RSA)

Training dates for 2025

12 November 2025

Training dates for 2026

Coming soon