This is the time of year when many of us connect with family and friends, these are the times our children will remember. Hopefully its not about how many presents were under the tree on Christmas morning but about the fun they had with family, the silly things there aunties, uncles or grandparents did to make them laugh.

The team at Complete Hospitalty Training Skills wish you a great Christmas and safe New Year. We look forward to connecting with you again in 2019 to upgrade your Hospitality skills or to begin a new career in Hospitality.

Dee, Oonagh and Marilyn

Merry Christmas

CHTS HAS EMPLOYERS in the Port Adelaide region LOOKING AND READY NOW to employ casual staff over the Christmas period.

Do a great job and you just may become full time employee.

The Christmas rush starts in November with work functions and ends in March with Clipsal, so check out CHTS training sessions and call us now to book.

To work in a licensed Café or bottle shop you will need your RSA (Provide Responsible Service of Alcohol SITHFAB002,) a nationally recognised unit of competency.

Add to that your Use Hygienic Practices for Food Hygiene SITXFSA001, this is a prerequisite for Prepare and Serve Espresso Coffee SITHFAB006.  CHTS holds this two day program on a monthly basis.

For a gaming room you will need your RSA plus Basic Training |Gaming, incorporating two nationally recognised units of competency Provide Responsible Gambling Services - SITHGAM001 and Attend Gaming Machines - SITHGAM002. Together with the SA only required Certificate of Attendance of Basic Gaming Regulations and Systems.

CHTS also trains Participate in Safe Work Practices SITXWHS001 monthly and First Aid is a must for any employment resume.

To book any of these nationally recognised training sessions call Marilyn on 8290 2200 or email msumner@chts222.com.au

We look forward to hearing from you.

NOW is the time to attend training sessions in Hospitality, employers are looking for casual staff from November to mad March.

Do a great job and you may just become full time employee.

The Christmas rush starts in November with work functions and ends in March with Clipsal, so check out CHTS training sessions and call us now to book.

To work in a licensed Café or bottle shop you will need your RSA, (Provide Responsible Service of Alcohol SITHFAB002) a nationally recognised unit of competency.

Add to that Use Hygienic Practices for Food Safety SITXFSA001, this is a prerequisite for Prepare and Serve Espresso Coffee SITHFAB005.  CHTS holds this two-day program on a monthly basis.

To work in a gaming room you will need your RSA, plus Basic Training |Gaming this incorporates two nationally recognised units of competency Provide Responsible Gambling Services - SITHGAM001 and Attend Gaming Machines - SITHGAM002. Together with the SA only required Certificate of Attendance of Basic Gaming Regulations and Systems.

CHTS also trains Participate in Safe Work Practices SITXWHS001 monthly and Provide First Aid HLTAID003, both are a must for any employment resume.

To book any of these nationally recognised training sessions call Marilyn on 8290 2200 or email msumner@chts222.com.au

We look forward to hearing from you.

Complete Hospitality Training Skills formally Club Hospitality Training Services. (CHTS)

CHTS has recently been to Port Lincoln delivering Advanced Gaming, Whyalla delivering Basic Gaming and First Aid, then to Kangaroo Island delivering RSA and Basic Gaming.

If you require training that is not available in your area call us, our trainers are prepared to travel to you.......

CHTS has revamped our training room,with a sink and larger commercial coffee machine, this will enable us to deliver to larger numbers in our 'Espresso Coffee Skills' course. This is now a two day program incorporating nationally recognised units of competencey.

Day 1 - Use Hygienic Practices for Food Safety SITXFSA001 - a prequsite for Espresso Coffee

Day 2 - Prepare and Serve Espresso Coffee SITHFAB005

This 2 day food hygiene and espresso coffee course is a must for anyone wanting the skills to become a Barista. Add a course in Provide Responsible Service of Alcohol (RSA - SITHFAB002) and you are ready to work in any Cafe with a licence to serve alcohol.

Add Basic Gaming and you are fully qualified to work in all areas of a gaming room. Staff need to be muli-skilled today and our courses will prepare you for any situation you may encounter.

Why not approach a prospective employer with 'Statements of Attainment' showing you are qualified in the skills they are looking for.

The hospitality industry offers a wide range of career options.

To be successful in the industry, you need certain qualities that employers look for and customers expect.

1. Commitment
To be successful in the hospitality industry, you must be committed to ensuring customer satisfaction. You must do whatever it takes to keep customers happy and create an environment where customers want to come back.

2. Communication Skills
The most successful employees in the hospitality industry are those with excellent communication skills.
Listening: Someone once said 'We've got two ears and only one mouth which means we should listen twice as much as we speak.' This is true for many things, but even more so in the hospitality industry.
Oral and body language: After the listening, comes the talking. This one is just as important as the previous one. In particular, when your guests speak a different language, you want to make sure you are confident in whatever language you speak.

3. Enthusiasm
Great employees of the hospitality industry are enthusiastic about their jobs and strive to do the best work possible. They want to give their customers the best experience available. Without the customers you do not have a job.

4. Leadership
Great hospitality employees have strong leadership skills and are able to command project and make significant contributions to an organisation's overall success.

5. Organised
To stay on top of the multitude of tasks you'll face as a hospitality employee, you have to be organised and multitask without dificulity.

6. Knowledgeable of Safety / Hygiene issues
Successful hospitality employees are familiar with rules of work safety and food / personal hygiene as they apply to venues serving food.

7. Teamwork
Successful employees of the hospitality industry work well with others, you need to be a productive team member.